Fiber to the Home (FTTH)
If you have questions about your Shawnee Telephone service, please review our Frequently Asked Questions. It’s likely we have addressed the issue here for your convenience.
Still have questions? It’s no problem; you can contact our friendly 24/7 customer service and tech support reps for prompt, courteous attention.
What is Fiber to the Home (FTTH)?
How will FTTH be installed at my house?
How will FTTH benefit me?
Will this change the way my present communication services work?
What is Fiber to the Home (FTTH)?
FTTH is a new technology that uses fiber optic cable instead of copper cable to deliver telephone, data (Internet) and video services. Fiber optic cables have the capacity for an indefinite amount of data, which is becoming a necessity in today’s world. Shawnee Telephone is working diligently to complete the fiber burial and install the required equipment on each customer’s home.
How will FTTH be installed at my house?
Installers will equip each home with a backplane (which is simply a housing for fiber optic cable), a ZNID (which will serve as the connection point for the incoming fiber and your house wiring), and a battery backup. In the event of a power outage, the battery backup will provide customers with a dial tone for nearly 7 hours. Battery back-ups will need to be installed inside each customer’s home, so homeowners will need to be present for their installation.
How will FTTH benefit me?
Fiber optic equipment will allow Shawnee Telephone to offer cleaner, more reliable home telephone service. The FTTH facilities will also give Shawnee Telephone the ability to provide necessary bandwidth for high tech services in the upcoming years.
Will this change the way my present communication services work?
The only change in your current services will be on the data (Internet) level. There won’t be a change in how your telephone works except that the supplied battery back-up will keep your phone up and running in case of a power outage.
